Your Gateway to Federal Employment Success

1. Service Agreement

These Terms of Service govern your use of Career Expert Federal's services. By engaging our services, you agree to be bound by these terms.

2. Services Provided

Career Expert Federal provides career consulting services including resume writing, interview preparation, and federal employment guidance. Services are for informational and educational purposes.

3. Client Responsibilities

• Provide accurate information about your background and experience
• Communicate promptly regarding project requirements and feedback
• Review and approve all deliverables within specified timeframes
• Maintain confidentiality of proprietary methodologies shared

4. Payment Terms

Payment is due upon completion of services unless other arrangements are made. Refunds are available within 30 days if completely unsatisfied with deliverables.

5. Limitation of Liability

Career Expert Federal provides professional guidance but cannot guarantee employment outcomes. Results depend on numerous factors including market conditions and individual qualifications.

6. Intellectual Property

All materials created for clients become their property. Career Expert Federal retains rights to methodologies and may use anonymized case studies for marketing.

7. Termination

Either party may terminate services with written notice. Completed work will be delivered and payment adjusted accordingly.

8. Contact Information

For questions about these terms, contact us at [email protected] or call (202) 555-0187.

Last updated: December 2024

1. Information We Collect

We collect personal information you provide directly, including name, email, phone number, employment history, and career goals. We also collect website usage data through cookies and analytics.

2. How We Use Your Information

• Provide career consulting services and support
• Communicate about your projects and our services
• Improve our website and service offerings
• Send relevant career resources and updates (with consent)

3. Information Sharing

We never sell personal information. We may share data with trusted service providers who assist in operations, under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

5. Your Rights

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Opt out of marketing communications
• Data portability

6. Cookies and Tracking

We use cookies for website functionality, analytics, and user experience improvement. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information as long as necessary to provide services and comply with legal obligations. Client project data is retained for 7 years for reference purposes.

8. International Data Transfers

Data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards and contracts.

9. Contact for Privacy Matters

For privacy questions or to exercise your rights, contact our Privacy Officer at [email protected] or (202) 555-0187.

Last updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including security, navigation, and form submission. These cannot be disabled.

Performance Cookies

Help us understand how visitors interact with our website by collecting anonymous information about pages visited and errors encountered.

Functional Cookies

Remember your preferences and choices to provide enhanced, personalized features like language selection and form data.

Marketing Cookies

Track your browsing habits to show relevant advertisements and measure campaign effectiveness. These require your consent.

3. Third-Party Cookies

We may use third-party services like Google Analytics, social media plugins, and advertising networks that place their own cookies.

4. Managing Cookie Preferences

You can control cookies through:

• Our cookie consent banner when first visiting
• Browser settings to block or delete cookies
• Third-party opt-out tools for advertising cookies
• Contacting us to update your preferences

5. Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain for specified periods, typically 30 days to 2 years depending on purpose.

6. Impact of Disabling Cookies

Disabling cookies may affect website functionality, prevent form submissions, and limit personalized features.

7. Updates to Cookie Policy

We may update this policy to reflect changes in technology or regulations. Check this page periodically for updates.

8. Contact Us

Questions about cookies? Contact us at [email protected] or (202) 555-0187.

Last updated: December 2024

1. Digital Millennium Copyright Act Compliance

Career Expert Federal respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for addressing copyright infringement claims.

2. Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide our DMCA Agent with the following information:

• Physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (address, phone number, email)
• Statement of good faith belief that the use is not authorized
• Statement that the information is accurate and you are authorized to act

3. DMCA Agent Contact Information

DMCA Agent: Legal Department
Email: [email protected]
Address: 1425 K Street NW, Suite 350, Washington, DC 20005
Phone: (202) 555-0187

4. Counter-Notification Process

If you believe material was removed due to mistake or misidentification, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its former location
• Statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We maintain a policy of terminating accounts or access for users who are repeat copyright infringers.

6. Response Time

We will respond to valid DMCA notices within 5-7 business days and take appropriate action including content removal when warranted.

7. False Claims

Submitting false DMCA claims may result in legal liability. Ensure claims are made in good faith and based on valid copyright ownership.

8. Contact Information

For questions about this DMCA policy, contact our Legal Department at [email protected].

Last updated: December 2024

1. General Data Protection Regulation (GDPR) Compliance

Career Expert Federal is committed to protecting your privacy and complying with GDPR requirements for individuals in the European Union and European Economic Area.

2. Legal Basis for Processing

We process personal data based on:

• Consent: For marketing communications and optional services
• Contract Performance: To provide requested career consulting services
• Legitimate Interest: For website analytics and service improvement
• Legal Obligation: To comply with applicable laws and regulations

3. Your GDPR Rights

Right to Information

You have the right to know how we collect, use, and share your personal data.

Right of Access

Request a copy of all personal data we hold about you.

Right to Rectification

Correct any inaccurate or incomplete personal information.

Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data when no longer necessary for the original purpose.

Right to Restrict Processing

Limit how we process your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for marketing purposes.

Rights Related to Automated Decision-Making

Not be subject to decisions based solely on automated processing with legal effects.

4. Data Protection Measures

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Staff training on data protection practices
• Incident response procedures

5. Data Retention

We retain personal data only as long as necessary for the purposes collected, typically:

• Client project data: 7 years for reference and legal requirements
• Marketing consent: Until withdrawn
• Website analytics: 26 months maximum
• Email communications: 3 years unless deletion requested

6. International Data Transfers

When transferring data outside the EU/EEA, we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable
• Certification schemes and codes of conduct

7. Data Breach Notification

In case of a data breach likely to result in high risk to your rights, we will notify you within 72 hours of becoming aware of the breach.

8. Exercising Your Rights

To exercise any GDPR rights, contact our Data Protection Officer:

Email: [email protected]
Phone: (202) 555-0187
Address: Data Protection Officer, Career Expert Federal, 1425 K Street NW, Suite 350, Washington, DC 20005

9. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

10. Contact Information

For GDPR-related questions or concerns, contact our Data Protection Officer at [email protected].

Last updated: December 2024